The Cubs Logbook is usually available for immediate despatch, but if it is not, you are able to back-order. We split back-ordered badges into a separate order and send out the available badges as soon as possible.
Available on back-orderWhat does this mean?
What is a back-order?
As this product is available on back-order, we will source additional stock from our supplier to fulfill your order. Because of this, there may be a slight delay with us shipping your order - usually 1 to 7 working days.
If the delay is any more than 5 working days, we will let you know.
In some rare occasions, the item is not readily available from our supplier. If this happens we will let you know with an estimation of when the item will be available again and offer you the chance cancel your order.
We try to hold the Cubs Logbook in stock at all times, but we offer the ability to back-order badges that are not in stock. We split out back-ordered badges into a separate order and send out the available badges as soon as possible.
The back-ordered badges are then sent out as soon as more stock arrives – this is usually within 2-6 working days. We will always get in touch where further delays are expected.
Project X Adventures is a family run business, based in Harwell Village, Oxfordshire. We are the Scout Shop for the Thames Ridge District and our team have all been involved in Scouting for many years holding a variety of roles. Find out more about our story!
Ordering Badges on Account
As Scout Leaders ourselves, we appreciate that ordering badges and generating expenses is a pain for leaders – so we offer the ability to place purchase orders and be invoiced when the order is shipped.
To enable this option at the checkout, please go to the My Account page and register for an account.
Once you are signed up, please go back to the My Account page and select ‘Payment Options’. You can then set the details for your nominated account contact, usually your GSL or Treasurer. Please ensure that we have their name, email address and a contact phone number.
Then when you next go to the checkout page, you will see the option to pay by ‘Purchase Order’.
Once your order is shipped, the invoice will be emailed to you and your accounts contact. You can pay by cheque, bank transfer or direct debit (by GoCardless).
OSM Badge Shopping List Import
We have created a system which allows you to import your badge shopping list straight from OSM into your shopping basket!Save yourself time and check out our import tool today!
Shipping is free on all orders over £15 for our UK customers
Orders under £15 will be charged £3.60 for delivery.
Orders will be processed and shipped as quickly as possible. This is usually the same day (if ordered before 4pm), however, in some extremely rare cases, it may take us up to 10 working days to process.
Once your order has been processed it will be shipped by Royal Mail’s 24 or Tracked 24 Service, which delivers Monday to Saturday. Larger or heavier orders are shipped by DHL.
Orders under £30 will be sent by the Royal Mail 24 Service, which delivers within 48 hours of despatch. Orders over £30 will be sent by the Royal Mail Tracked 24 Service, which delivers within 24 hours of despatch and any orders over £75 will require a signature.
You will receive a Royal Mail or DHL Tracking Number once your order has been processed.
To avoid disappointment, please contact us if you require the items urgently.
Please don’t hesitate to contact us if you have any questions about delivery.
We currently charge £15 for all orders for customers outside of the UK.
Easy, no fuss returns!
Not happy with the product? Item doesn’t fit? Or did we send the wrong item? No problem, just package the unwanted items up and click the link below. Then follow the steps to produce a pre-paid returns sticker and take the package to your nearest Post Office.
We’ll then process the items and arrange your refund within 7 working days.