Return an Item
Free “No Fuss” Tracked Returns!
Not happy with the product? Item doesn’t fit? Or did we send the wrong item? No problem, we’ll get that sorted for you!
Step 1
Package the unwanted items up, ready to send back.
Step 2
Click the button below to produce a Royal Mail Pre-paid Returns sticker, making sure to include your order number.
You will also be emailed a QR code that you can take to the Post Office, so they can produce your sticker – should you not have a printer.
Step 3
Take the package to your nearest Post Office.
We will then be notified by Royal Mail that you are returning something.
Step 4
We will check the package in when it arrives with us and arrange your refund as quickly as possible. This is usually within 1 working day of the item arriving back. You will then get an email confirming that the refund has happened and you should receive your refund either back to your card or PayPal account within 24-48 hours. If you have any questions or concerns, please get in touch.
