Delivery Information
Shipping is free on all orders for our UK customers!
Orders will be processed and shipped as quickly as possible, however, we are experiencing delays at the moment.
Once your order has been processed it will be shipped by Royal Mail’s 24 or Tracked 24 Service, which delivers Monday to Saturday. Larger or heavier orders are then shipped by DHL.
Orders under £50 will be sent by the Royal Mail 24 Service, which delivers within 48 hours of despatch. Orders over £35 will be sent by the Royal Mail Tracked 24 Service, which delivers within 24 hours of despatch, and any orders over £100 will require a signature.
You will receive a Royal Mail or DHL Tracking Number once your order has been processed.
To avoid disappointment, please contact us if you require the items urgently.
Please don’t hesitate to contact us if you have any questions about delivery.
International Orders
We currently charge £15 for all orders for customers outside of the UK.
Return an Item
Free “No Fuss” Tracked Returns!
Not happy with the product? Item doesn’t fit? Or did we send the wrong item? No problem, we’ll get that sorted for you!
Step 1
Package the unwanted items up, ready to send back.
Step 2
Click the button below to produce a Royal Mail Pre-paid Returns sticker, making sure to include your order number.
You will also be emailed a QR code that you can take to the Post Office, so they can produce your sticker – should you not have a printer.
Step 3
Take the package to your nearest Post Office.
We will then be notified by Royal Mail that you are returning something.
Step 4
We will check the package in when it arrives with us and arrange your refund as quickly as possible. This is usually within 1 working day of the item arriving back. You will then get an email confirming that the refund has happened and you should receive your refund either back to your card or PayPal account within 24-48 hours. If you have any questions or concerns, please get in touch.
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